Terms and Conditions
Last updated: December 10, 2025
These Terms and Conditions ("Terms") govern your use of this web application (the "Service") provided by SPOTAHOME S.L.U ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.
This Service is used by Spotahome customers and employees. As such, these Terms operate in conjunction with and are subject to Spotahome's Terms and Conditions, which govern the overall relationship between Spotahome and its users.
1. Acceptance of Terms
By accessing or using this Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Service.
2. Description of Service
This Service is a web-based application that provides:
- Financial and business management tools for Spotahome customers
- Administrative and operational tools for Spotahome employees
- Account and property management functionality
- Transaction processing and financial reporting
- Document management and storage
- Communication and collaboration features
3. User Accounts
3.1 Account Creation:
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Security:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We recommend:
- Using a strong, unique password
- Enabling two-factor authentication when available
- Not sharing your account credentials with others
- Logging out when using shared or public devices
3.3 Account Termination:
We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
4. Acceptable Use
4.1 Permitted Use:
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may use the Service:
- For legitimate business purposes related to Spotahome operations
- In compliance with all applicable laws and regulations
- In a manner that does not infringe the rights of others
4.2 Prohibited Activities:
You agree never to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to the Service or any related systems or networks
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Transmit any viruses, malware, or other harmful code
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated systems (bots, scrapers, etc.) to access the Service without authorization
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Violate any applicable local, state, national, or international law or regulation
- Collect or harvest information about other users without their consent
- Use the Service to transmit spam, chain letters, or other unsolicited communications
5. Intellectual Property
The Service and its original content, features, and functionality are owned by SPOTAHOME S.L.U and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes. This license does not include any right to:
- Resell or make commercial use of the Service
- Collect and use any product listings, descriptions, or prices
- Make derivative use of the Service
- Use data mining, robots, or similar data gathering and extraction tools
6. User Content and Data
6.1 Your Content:
You retain ownership of any content, data, or information you submit, upload, or transmit through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such User Content solely for the purpose of providing and improving the Service.
6.2 Your Responsibilities:
You are solely responsible for your User Content. You represent and warrant that:
- You have the right to submit the User Content
- The User Content does not violate any third-party rights (including intellectual property, privacy, or publicity rights)
- The User Content is accurate and not misleading
- The User Content complies with all applicable laws and regulations
6.3 Data Retention:
Important Notice: Please notice that some of your data may be retained, in whole or in part, when required or permitted by applicable legislation, for legal, contractual, or public interest reasons.
7. Service Availability and Modifications
We strive to provide continuous access to the Service, but we do not guarantee that the Service will be available at all times. We reserve the right to:
- Modify, suspend, or discontinue the Service or any part thereof at any time
- Perform scheduled or unscheduled maintenance
- Update or change features, functionality, or content
We will make reasonable efforts to notify users of significant changes or scheduled maintenance, but we are not obligated to do so.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR TIMELINESS OF THE SERVICE
We do not warrant that the Service will meet your requirements or that any errors will be corrected.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SPOTAHOME S.L.U, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE
- DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR DATA
- DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF THIRD PARTIES
Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless SPOTAHOME S.L.U, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
- Your use of or access to the Service
- Your violation of these Terms
- Your violation of any third-party right, including intellectual property, privacy, or publicity rights
- Your User Content
11. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
12. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and data, subject to our data retention policies
- All provisions of these Terms that by their nature should survive termination shall survive
You may terminate your account at any time by contacting us or using the account deletion features provided in the Service.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
We encourage you to review these Terms periodically to stay informed of any updates.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and Spotahome's Terms and Conditions, constitute the entire agreement between you and us regarding the use of the Service and supersede all prior agreements and understandings.
17. Contact Information
If you have any questions about these Terms, please contact us at:
SPOTAHOME S.L.U
Calle de Piamonte, 23
28004 Madrid, Spain
CIF: B-87004511
Email: privacy@spotahome.com
18. Additional Information
For more comprehensive information about Spotahome's terms and conditions, please refer to Spotahome's Terms and Conditions.
© 2025 SPOTAHOME S.L.U. All rights reserved.